Terms and Conditions
Effective date: 21 September 2025
By accessing omsaidentalcare.in or using our services, you agree to these Terms & Conditions (“Terms”). If you do not agree, please do not use the site.
1) About the Clinic & Website
Om Sai Dental Care provides dental consultations and treatments at our clinic in Adabari, Guwahati. The website offers general information, appointment requests, and contact options.
2) No Medical Emergency Service / Not Medical Advice
Content on this site is informational only and does not replace a clinical examination or diagnosis. For emergencies, call your local emergency number or visit the nearest hospital. Personal treatment plans are given only after in-person or tele-consultation by our clinicians.
3) Eligibility & Accurate Information
You confirm you are at least 18 years old or have parental/guardian consent, and that all information you provide is true, accurate, and complete.
4) Appointments, Cancellations & Rescheduling
Appointments requested online are confirmed only after our team contacts you.
Please cancel or reschedule 12–24 hours in advance where possible.
We may reschedule in case of clinician unavailability, equipment maintenance, or unforeseen events.
5) Fees, Estimates & Payments
Fee estimates are indicative; final charges may vary based on clinical findings and materials chosen.
You agree to pay fees in full when due. Any promotional offers are time-bound and subject to terms stated at the time of booking.
Payment processing may be handled by third parties; we do not store full card/bank details.
6) Insurance / Third-Party Administrators
If you plan to claim reimbursement from an insurer/TPA, please verify coverage directly with them. We can provide necessary clinical documentation, but we do not guarantee approval of any claim.
7) User Conduct
You agree not to misuse the website, attempt unauthorised access, introduce malware, or post unlawful, defamatory, or obscene material. You will not infringe our or others’ intellectual property rights.
8) Intellectual Property
All website content (text, images, logos, graphics) is owned by or licensed to Om Sai Dental Care. You may not copy, reproduce, or distribute content without our prior written permission.
If you submit reviews/testimonials/photos, you grant us a non-exclusive, royalty-free licence to display them on our site and social channels, subject to your withdrawal at any time by written request.
9) Communication Consent
By providing your phone number/email/WhatsApp, you consent to receive service communications (confirmations, reminders, instructions) and, where you opt-in, marketing communications. You can opt out of marketing anytime.
10) Third-Party Links & Tools
Links to external sites or embedded tools (e.g., Google Maps, analytics) are provided for convenience. We are not responsible for their content, availability, or policies.
11) Privacy
Use of the site is also governed by our Privacy Policy (above). Please review it to understand how we process personal and health information.
12) Disclaimers
Services are provided with reasonable skill and care consistent with dental standards. Except as required by law, the website is provided “as is” without warranties of completeness, accuracy, or availability at all times.
13) Limitation of Liability
To the maximum extent permitted by law, Om Sai Dental Care and its clinicians/staff shall not be liable for any indirect, incidental, special, or consequential loss arising from your use of the website. Nothing in these Terms limits liability for gross negligence, wilful misconduct, or personal injury caused by our acts.
14) Indemnity
You agree to indemnify and hold us harmless from claims or losses arising from your misuse of the site, breach of these Terms, or infringement of third-party rights.
15) Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Courts at Guwahati, Assam shall have exclusive jurisdiction. We encourage amicable resolution; you may first write to us at omsaidentalcare.adabari@gmail.com